Privacy Policy

Last updated: May 19, 2026

1. Introduction

NeuroStories (“we,” “our,” or “us”) is committed to protecting the privacy of our users, especially the children and families who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (email address, name)
• Child profile information (name, age, interests)
• Family member names for story personalization
• Usage data and story preferences

3. How We Use Your Information

We use the information we collect to:

• Generate personalized therapeutic stories
• Improve our services and user experience
• Send important service communications
• Comply with legal obligations

4. Children's Privacy (COPPA Compliance)

We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent. All child data is collected through parent accounts.

5. Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits to protect your data.

6. Data Retention & Deletion

You may request deletion of your data at any time by contacting us at privacy@neurostories.net. We will delete all personal data within 30 days of your request.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@neurostories.net